Here’s what our clients think of our service. We look forward to providing you with the same experience soon.
After meeting with Alastair it was evident he had extensive knowledge of the inner suburban Melbourne market where I was looking to purchase a property as my home. Partnering with Alastair was an investment I felt I needed to make when buying an expensive asset such as property. I felt confident that I had saved both time and money in NOT making the wrong decision, which having been left to me may well have occurred. Alastair listened to my needs and kept my objectives as a priority making sure that the property was appropriately assessed, was in the right street and in a location which was close to the services I needed. Alastair helped me to remove my emotions from the decision and made sure that I was able to be both commercial and objective when the time came to purchase. Ultimately Alastair took care of everything in relation to investigations, contract review and the daunting exercise of bidding at auction and looked after my interests first and foremost.
Kerryn McCowan - Richmond
Alastair's outstanding service helped remove the "unknowns" when looking for and purchasing property. We had complete clarity walking into the auction, whilst knowing what we wanted to spend. Coupled with an excellent auction result, a huge weight was lifted from our lives, completely! We are so excited about the house and now feel comfortable moving on without the subconscious stress of "did we do the right thing?" I can't express just how happy we are. Thank you Alastair!
Philippa Jolliffe & Cornel Wilczek - Brunswick West
Purchasing a property is arguably the most significant financial decision you make in your lifetime. A majority of service providers in the industry are incentivised to secure the best outcome for the Vendor...an advocate levels the playing field for the Purchaser. Alastair's fee wasn't incentivised, it was a fixed fee for service without a time limit. This meant the sole focus was in meeting my requirements in my timeframe. I had also recently returned from an overseas work assignment in Melbourne and I was time poor. At the beginning of the process I was unclear on the type and size of property. Alastair patiently worked with me to narrow my focus so I could gain clarity on property specifications, location and budget - all the time highlighting trends in the market to justify his recommendations. Through out the process Alastair's understanding of market movements, relationships with key agents and knowledge of Melbourne property became apparent. Ultimately the decisions were always mine to make but I felt educated and confident as a result of Alastair's advice. I am delighted with the outcome Alastair secured for me. His performance at auction was outstanding. Im confident I couldn't have secured this result myself. If the need arose I would absolutely retain Alastair again to help me purchase property.
Tina Lavranos - Richmond
Before meeting Alastair, Nicholas and I were a little unsure if the Property Advocacy pathway was the best one to take, but after engaging Alastair to assist us we were 100% sure we had made the right decision. Our primary goal was to purchase a property for investment (to live in) but also had lifestyle benefits to suit our current living needs. The property Alastair sourced and purchased ticked all the boxes! Alastair's vast market knowledge and experience helped us to source only the best options and provided vital information we would never have thought to have looked for had we done this ourselves. The contract negotiation went exactly to plan thanks to Alastair's advice we purchased for less than we thought the property was worth. Thank you Alastair - If it wasn't for you I have no doubt we would have made a big mistake with a big purchase. (PS - Another apartment in the same building sold at auction 3 weeks after we had purchased for $90,000 more than we paid. We couldn't be happier.)
Lisa & Nicholas Ryan - Ascot Vale
After a failed attempt to sell my property the "traditional" way and after wasting tens of thousands of dollars on the advice of agents that had their own interests at heart, I engaged Alastair on the advice of a friend. Right from the start Alastair understood my needs and was empathetic to my experiences thus far. As I was based interstate it was incredibly comforting to know I had Alastair taking the lead on getting the best result for my property. Alastair expertly handled the selection of the right selling agent, negotiated their fees and advertising saving me considerable money in the process. He co-ordinated tradespeople and stylists to ensure the property presented at its best. After viewing the property online I couldn't have been happier with the transformation that had taken place. Alastair kept me abreast of what was happening providing professional and factual advice. When it came to the auction Alastair was the rational voice that ensured I made the right decisions without the risk of underselling the property or losing a sale. I honestly can't recommend Alastair highly enough .
Jordan Millar - Port Melbourne
After 2.5 years of fruitless searching for our first Melbourne home, we decided to engage Alastair to help us. His excellent knowledge of the Melbourne property market, suburb profiles and property analysis gave us an incredible advantage over other buyers. Alastair helped us to clarify what we were looking for and he sourced and identified properties that met our requirements. He provided fantastic advice regarding which properties to pursue and when to back out, and his thorough research of the contracts and building reports greatly reduced any stress we had. Alastair helped us to purchase an incredible home for much less than we expected. He saved us time and money and we wished we had used his services 2.5 years ago. We highly recommend his services!
Robyn Ellard - Brunswick
After a decision to diversify our investment portfolio and enter the property market, we engaged Alastair after a recommendation from a business associate and a very satisfied client of Alastair's . After several meetings it became abundantly clear that the Melbourne property market was very complex and we soon realised that making a property investment decision alone could result in some big mistakes. It became a very easy decision to enlist Alastair and his 20 years of expertise and experience. Alastair's knowledge of the property market was amazing, and after spending time in the market with him we felt we had a much better understanding of it's intricacies. He continually kept us informed of progress and was never afraid to pass on a property if it didn't measure up. He continually had our best interests at heart and saved us an enormous amount of time and money by identifying properties in key locations that represented the best value and performance that were in line with our investment goals. His time and effort saved us many late nights, weekends and headaches. The whole process from engaging Alastair through to settlement (and post settlement follow up) was a consultative, educational and enjoyable experience. We will certainly be enlisting Alastair's help again in the future and have no hesitation in recommending his services to an prospective client.
David & Shelley Ryan - Donvale
We engaged Alastair Croxford to assist us in purchasing an investment property. His services came highly recommended and we were more than happy with the service he provided. As novices to the investment and property market we were very apprehensive and unsure of how to proceed; however after meeting with Alastair we felt confident that he understood our needs and requirements. We soon realised that without his extensive experience and expertise, we could have made a serious financial mistake going it alone. We really appreciated the time that Alastair took to explain things to us (even after settlement) and the many phone calls and emails sent to keep us well informed. Alastair was completely honest and open through out our experience, always had our best interests at heart and removed the stress of making major decisions. We will certainly employ Alastair's services again in the future.
Leah & Jason Egan - Flemington
Alastair Croxford acted as my Vendor Advocate in the sale of two investment properties over the last 12 months. Alastair was knowledgeable and professional in his assessment of the market conditions and he worked diligently and consistently to maximise the sale of both properties. He personally considered the best presentation of both properties and arranged for cosmetic renovations to enhance market appeal. He negotiated better rates for both advertising and the estate agents commission saving me much needed money. He then took an active role in negotiating both sales and ensured the highest return possible was achieved. Alastair performed beyond my expectations in a very difficult market. He saved and made me money and removed much of the stress in selling my properties. I would highly recommend him.
Helen House - Richmond
Alastair's experience, market knowledge, strategic and negotiation abilities made a huge difference to the results I achieved at a time when the market was turning for the worse. He spent the time to thoroughly analyse and advise on the improvements needed before sale to ensure maximum return. Alastair has your interests as his primary objective and this is critical as most property investors do not have the skill to manage an estate agent for the best outcome.
Derick - Toorak
Alastair is a high quality reliable executive who is adept at providing solutions and making sound recommendations.
Stephen - Kew
I engaged Alastair as my property advisor because I was really unsure of how to navigate the property market, and I needed an excellent resource to take the emotion out of purchasing my first property. Alastair's incredible knowledge of the Melbourne property market, ability to represent me at auction and understanding my personal requirements made him a valuable asset in the purchase of my property. Alastair helped me to identify properties that were worth looking at and those that were worthwhile pursuing. The advice he gave me made sense and he used terms I could understand and explained things thoroughly. I was extremely impressed with his negotiation skills, communication and his capacity to convey recommendations in a clear and un-emotional way. He made sure that my decision to purchase was for sound financial reasons. I was so impressed with the whole experience that I have recommended Alastair's service to family and friends.
Kelly - Prahran
Alastair has a great work ethic and is able to build rapport quickly with clients. I have found him to be ethical, trustworthy and alway has the clients' interests at the forefront of the advice he provides.
Tony Castellano - Financial Planner
Alastair assisted us in our search for a new home and we found him a joy to work with. He knows the market like the back of his hand and was always there when we needed him. I will certainly work with him again on our next property hunt.
Mark Reuten - Hawthorn
Alastair is very pleasant to work with. His expertise was invaluable when assessing investment properties, and his negotiation skills saved us a lot of money at auction. I highly recommend him.
Jan - Prahran
Alastair combines an intimate knowledge of the property market and it's technicalities along with the ability to create strong trusted relationships. What impressed me most when I engaged Alastair was his willingness to educate me about the process of sourcing and assessing a property which holds high long term value. He is both detail oriented and cognisant of broader industry and market fluctuations. He is also a force to be reckoned with in the frenzied bidding of a hot auction. Ultimately Alastair saved me money and brought home a strong capital asset. I would certainly work with him again.
Peter - South Yarra
Alastair was a great property advisor when I sold my unit in Camberwell. He gave astute advice about what refurbishment was needed and then managed the quotes and tradesmen. He selected the best real estate agent, negotiated very favourable rates and acted as my intermediary at all times. Alastair knew the market and was able to motivate the real estate agent so that I received a top notch price for my property. At all times I found Alastair to be personable and professional.
Jennifer Williams - Camberwell
I have known Alastair for many years but it was only recently that I used his professional services. Alastair is a person that is reliable, honest and very easy to interact with. His communication skills are excellent and he has the ability to quickly build rapport and trust with a client. His knowledge of the Melbourne property market is superb, his recommendations are both sound and reliable and his advice always on the money. Alastair helped me to locate and purchase property that fits my lifestyle needs perfectly and saved me time, stress and money in the process. His amazing negotiation skills saved me $40,000. He always has his clients interests in mind. Highly recommended.
Peter Burt - South Yarra
Alastair is independent, has expert property skills and knowledge and has provided invaluable advice to assist me in purchasing property that best suits my needs.
Matthew - Armadale
Having sold a property in the past, I was dreading the effort and angst I knew would come with selling my current home. However, following the recommendation of a friend, I met with Alastair, and within the first half hour I felt reassured and confident that engaging him as my Vendors Advocate was the best decision I could make given my current predicament. From the moment I made the decision, Alastair gave me the advice, support and reassurance I needed to move ahead. I believe he more than earned his fee within the first few weeks of the process; effortlessly negotiating the agent’s fee and advertising. His advice was always sound and well considered through out the sale period and it was his strategy and instructions to the agent on how to market and price the property that proved to be crucial, resulting in a sale that was beyond and above all my expectations.
Zoe Brewer - South Melbourne
Alastair's integrity is unquestionable; his ability to achieve great results in his clients' needs is second to none. Alastair has taken the daunting task of finding our first investment property and changed it into one of the most rewarding experiences we've had. Alastair's knowledge of the Melbourne property market is extensive......and we were absolutely bowled over by his negotiation skills. We settled on a property that we are thrilled to have purchased. We will certainly be using Alastair's services for many years to come.
Suresh - Fitzroy